For example, it could be that a company uses them for customer service functions, letting you sort out problems you have with a product or service quickly and easily - without having to speak to a human being.
They can also be used for acquiring information such as weather or news updates.
how to interact with people, because they either follow a human-composed set of rules or learn how to communicate via artificial intelligence (AI) technologies.
Bots that follow rules are more limited and can only answer things they’ve been programmed to understand.
If we weren't able to talk to each other, we'd struggle to get by in life.
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On Friday afternoon I became fully aware the most talked about app over the last few days, ‘Simsimi’, a chatbot app some people are describing as a ‘Social Experiment’ but that I consider to be the home of cyberbullying at the moment. Using artificial intelligence, users can have a conversation with the chatbot.
Users can ask anything and the chatbot will respond.
We strike up conversation to achieve all sorts of things, from sharing the latest gossip to getting hold of vital information.
It's a very human concept and has been used for millennia.